• Counting Objects in an Image with an Object Recognition Power App

      Harshani Perera, 08 November 2019

      Following on from my blog about Object Recognition using the Microsoft Power Apps AI Builder, we created an AI Model to detect bananas.In this blog, we will create an App using a similar Model so that you can easily use it to detect objects. The following steps will show you how to do this.Step 1: L

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    • Quickly Switch between the Classic Mode and the Unified Interface in Dynamics 365

      Harshani Perera, 23 September 2019

      Currently both the Classic Mode and the Unified Interface (UI) of Microsoft Dynamics 365 can be used however the Classic Mode is going to be deprecated by Microsoft soon. If you are still using the Classic mode but you would like to take a quick peak at the new UI, there is a quick and easy way to m

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    • Object Recognition using the Microsoft PowerApps AI Builder

      Harshani Perera, 19 September 2019

      What comes to your mind when you hear Artificial Intelligence? A whole bunch of Hollywood films? Something for coders to figure out? Something too expensive to implement? Too complicated or just out of reach?This is no longer the case with Microsoft’s new AI Builder. The AI Builder easily allows us

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    • How to submit a Microsoft Support Ticket to get a faster response

      Harshani Perera, 18 September 2019

      While using Dynamics 365, you could come across issues that may be due to application errors/limitations and require investigation by Microsoft. In these situations, you can submit a support ticket with Microsoft, and they will investigate the issue.When logging a support ticket, you should try to s

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    • How to Resolve the Dynamics 365 App for Outlook Loading Error on Outlook

      Harshani Perera, 05 June 2019

      This blog will show you how to resolve the following error when using the Dynamics 365 App for Outlook: “We can’t load this app because your email account isn’t configured with Dynamics 365 server-side sync for appointments, contacts, and tasks. Ask your system administrator to set up server-side sy

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    • Why I Love the New Microsoft Dynamics 365 V9 Unified Interface and You will too

      Harshani Perera, 24 May 2019

      I'm usually resistant to change due to the fact that I may take longer than others to learn new things so I prefer to stick with my familiar ways. It’s easier and faster to work with what you already know and are familiar with, right? If a new system or an app takes me a long time to figure out, mos

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    • How to Create, Share, Delete and Set a Personal View to Default in Microsoft Dynamics 365

      Harshani Perera, 09 April 2019

      A view in Microsoft Dynamics 365 is like a saved query where you can add filters to show the relevant records you require. Once you create the view with your criteria, all you need to do is select the view in CRM and you will see all the records that meet this criteria. Before you create, share or d

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    • Steps and Tips on Copying a Production Instance in Dynamics 365

      Harshani Perera, 12 February 2019

      In Microsoft Dynamics 365, you might need to make a copy of Production for investigating and/or testing purposes. If you log a ticket with Microsoft they may require you to make a copy of Production to a Support instance for them to investigate. This blog will provide the steps on how to make a copy

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    • A Brief Introduction to the Microsoft 365 and Dynamics 365 Admin Centers

      Harshani Perera, 10 January 2019

      This blog will give you a brief introduction to the Microsoft 365 and Dynamics 365 Admin Centers and some of their features. In order to access the Admin Center, you will require admin permissions. There are several admin roles which allow access to the Admin Center e.g. Global Admin, Dynamics 365 S

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    • Using Themes on Dynamics 365 to Manage Environments

      Harshani Perera, 19 December 2018

      When you are working with multiple environments such as Development, UAT and Test in Dynamics 365, it’s easy to get confused about which environment you are in. You might make changes or deploy to the wrong environment. A simple approach to mitigate this risk is to have different themes for each env

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    • How to Set up Email Notifications for Dynamics 365 Online

      Harshani Perera, 20 November 2018

      For Dynamics 365 Online, Microsoft sends email notifications of scheduled updates, storage limit warnings etc. to the administrators of the organisation. It’s possible to add additional email addresses such as Dynamics partners to this list as well. It is a good idea to include the Dynamics partner

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    • Why Learning to Code Can Make You a Better Tester

      Harshani Perera, 23 July 2018

      As a tester, you most likely have heard that ‘Programming knowledge is not a requirement to be a tester’. That’s true. However, it could make you a better tester. Like me, you may have read articles on the benefits of knowing a programming language for testing. However, I was not fully convinced unt

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    • The Seven Principles of Software Testing

      Harshani Perera, 18 July 2018

      Principles are rules or values that have been proven over time that provide a foundation for how something works or occurs. Similar to the Principles of Physics or the Principles of Law, Software Testing also consists of principles that have stood the test of time over the past 40 years. I decided t

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