• 3 Tips for Starting with Power Virtual Agents

      Gayan Perera, 20 November 2019

      Microsoft recently announced a very neat feature allowing customers to deploy AI-driven virtual agents. You can create and deploy these agents using no-code/low-code WYSIWYG editors!If you want to give it a try, head over to https://powervirtualagents.microsoft.com/en-us/ and sign up for a trial. On

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    • Microsoft Flow will fall under the brand name Microsoft Power Automate

      Gayan Perera, 13 November 2019

      If you’re playing in the Microsoft Business Applications space you’re probably saying to yourself ‘not again!’ We all know there have been many naming changes, licensing changes, announcements that were recanted etc etc. Hard to keep up…I know!So, a bit of an explanation as to what was announced at

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    • How do you keep ahead of the game with the Power Platform?

      Gayan Perera, 14 August 2019

      I was recently asked “How do you keep ahead of the game with all of this new tech?” Well, the simple answer is that it’s in our DNA as a company. Since #LearnItAll is finally starting to hit home to many in the industry. This is how I responded: Going right back to the inception of Magnetism, there

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    • A Quick Summary of the October 2019 Power Platform Licensing Changes

      Gayan Perera, 01 August 2019

      Microsoft announced a number of licensing changes to the Power Platform during Inspire 2019. These changes will take affect on the 1st of October 2019. Existing customers will be able to transition while the old Power Platform licensing plans are being grandfathered and retired. I won’t be able to o

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    • 3 Tips for Reducing Power Platform Capacity Costs

      Gayan Perera, 13 June 2019

      As of April 2019, the Power Platform started reporting storage based on database, file and log capacity. Microsoft are very generous with the default storage allocations, giving you 10GB for the database, 20GB for attachments and 2GB for logs. The biggest hit for Power Platform customers will be the

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    • Dynamics 365 CRM v9 is Slow!

      Gayan Perera, 10 May 2019

      Now that I've got your attention, the truth: Dynamics 365 CRM v9 is actually very quick! The Power Platform team has done an amazing job getting screens to load within a couple of seconds. This of course is the case for the majority of people using the platform. However, sometimes, you’ll hear comme

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    • Microsoft Power Platform is not just for the big guns

      Gayan Perera, 25 April 2019

      The Microsoft Power Platform is an amazing set of tools that can help businesses serve their customers smarter, faster and better. However, most of the marketing and messaging around the Power Platform is geared toward big companies. Almost all the case studies are from companies such as Heathrow Ai

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    • Get More Storage Space by Switching to the Latest Dynamics 365 CRM Licensing

      Gayan Perera, 03 April 2019

      In April 2019, Microsoft announced a raft of changes to the way Dynamics 365 CRM licensed. One these changes is related to storage. Prior to April 2019, the following was true: •    Storage meant data records + files + audit records •    10GB of storage by default •&nbs

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    • Dynamics 365 CRM and NZBN Add-On Solution Now Available!

      Gayan Perera, 01 April 2019

      A New Zealand Business Number (NZBN) is a free, globally unique identifier, available to all Kiwi businesses. With an NZBN, it’s faster and easier for businesses to connect and interact, which will save everyone time and money. An NZBN holds all the key information organisations are most often aske

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    • How to Bulk Migrate Dynamics CRM Licences to Dynamics 365 Licences using PowerShell

      Gayan Perera, 09 February 2017

      Along with the rename of Dynamics CRM to Dynamics 365 came new licenses. If you’re on Office 365 with the old Dynamics CRM licenses being assigned to users you will need to re-assign Dynamics 365 licenses to these users at some point. If you have tens of users then manually removing and assigning th

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    • Dynamics 365 Licensing and Pricing Simplified

      Gayan Perera, 03 November 2016

      On November the 1st, Microsoft announced general availability of Dynamics 365 along with licensing and pricing information. You can download/view the full 43 page document from the link below http://download.microsoft.com/documents/en-us/dynamics/pricing/Dynamics_365_Enterprise_edition_Licensing_Gu

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    • Programmatically Move Cross Entity Business Process Flow Stages in CRM 2016

      Gayan Perera, 19 February 2016

      While working on a project, we wanted to reduce the number of clicks a user had to perform in order to move to the next stage of a cross entity business process flow. A quick look around the Dynamics CRM SDK and Bing/Google came up with road blocks. It seems the only way to advance a cross entity CR

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    • Dynamics CRM Live View - tell us your idea

      Gayan Perera, 24 March 2016

      We thought it would be interesting to see if we could visualize Dynamics CRM system usage by users throughout the system similar to the way Internet attacks are displayed (https://cybermap.kaspersky.com). You might be wondering why you’d want to do that, well, it’s always interesting looking at a l

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    • Beware when setting the database compatibility level on a CRM 2016 system

      Gayan Perera, 23 March 2016

      Recently, we came across a bizarre SQL timeout issue when opening a record. After digging deeper we tracked down the query that was causing the problem. The issue is, if you have a Dynamics CRM 2016 system with an entity which has over 5 secured fields (via Field Level Security) and the SQL server d

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    • Unusual Form Load times with Dynamics CRM 2016

      Gayan Perera, 21 March 2016

      With the new Turbo Forms feature in Dynamics CRM, users should see a huge difference in performance. However, different configurations and optimizations can lead to unusual performance issues. One we’ve seen recently is very slow Form Load times. There are a number of things that can attribute to s

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