• Register CRM 2016 Plugins and Steps Programmatically

      Gayan Perera, 03 March 2016

      We recently needed to programmatically register plugin assemblies and steps into a Microsoft CRM 2016 system. The registrations are done using the standard Create SDK calls. There are no need to call/execute any special requests against the Dynamics CRM API. Few things to note, you’ll need to execut

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    • How to be more proactive about CRM 2016 system issues

      Gayan Perera, 25 February 2016

      Being proactive about system issues apply to just about anything. For example, your car showing the amount of gas remaining in the tank, engine warning lights, oil warning lights, when the warrant of fitness expires etc. These are all vital information for a smooth operating vehicle. Having similar

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    • How to figure out if Turbo Forms are enabled in Dynamics CRM

      Gayan Perera, 18 February 2016

      Microsoft introduced a new feature called Turbo Forms with CRM 2015 Update 1 which improved form load performance. You might have systems that contain javascript code that are not supported/crash when Turbo Forms are enabled. There are couple of ways to get around this. One, is to toggle the feature

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    • Microsoft Dynamics CRM 2016 - What's coming

      Gayan Perera, 09 September 2015

      The Dynamics CRM team at Microsoft are doing an amazing job rolling out releases with great features. Here are some of our favourite new features. Modern Design The modern design reduces the number of clicks and eases navigation by pulling together relevant information from multiple locations. 

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    • Dynamics CRM 2015 Solution Import Fails with Unable to find Metadata

      Gayan Perera, 12 August 2015

      We recently had a query around why a solution import would fail when it was exported from CRM 2013 into a 2015 RTM environment with the following message: 0x80040216 Unable to find metadata information for attribute !Process_Custom_Attribute_URL_ This is caused by having a workflow where it would se

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    • Dynamics CRM 2015 Update 1 - Error Updating SharePoint Site Absolute URL

      Gayan Perera, 11 August 2015

      We recently encountered an error with an online instance of Microsoft Dynamics CRM 2015 Update 1, where the web interface was hanging when trying to change the absolute URL of a SharePoint Site record. The progress spinner would say “Saving…” and would just keep spinning without a result or any erro

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    • 10 Quick Tips for a CRM 2013 Database

      Gayan Perera, 06 August 2014

      Here is a collection of database tuning tips that will help you keep CRM and any other system that rely on SQL running smoothly and efficiently. 1.  Ensure a dedicated drive is allocated for each of the following: OS, Data, Logs, TempDB, Backups 2.  Ensure that each of the SQL drives a

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    • CRM 2013 How to Change the Main Navigation Header

      Gayan Perera, 17 June 2014

      Recently we received a request to change the main navigation header label from “Microsoft Dynamics CRM” to “<Client Name>”. There is currently no known supported way of doing this so we looked at how we can do this in an unsupported manner. To do this you’ll need

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    • How to fix Found more than one RibbonDiff entity errors

      Gayan Perera, 14 May 2014

      Recently we came across an error stating when importing a solution with ribbon customizations. 0x80040216 Found more than one RibbonDiff entity. The article below outlines two possible resolution options. http://support.microsoft.com/kb/2503029 However, the solution we were trying to import has ove

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    • CRM 2011 How to fix NET.TCP issue when .NET is re-installed

      Gayan Perera, 14 November 2013

      We recently had a client who re-installed the .NET framework on a CRM 2011 server which caused major issues with the Asynchronous and Sandbox services. Error was: “The service endpoint failed to listen on the URI ‘net.tcp://localhost/CRMSandboxSdkListener-CrmAsyncService’ because

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    • How to Map Owner Using the XRM SSIS Toolkit

      Gayan Perera, 06 November 2013

      The SSIS Integration Toolkit is a great product by KingswaySoft. You can download a trial from the link below. http://www.kingswaysoft.com/products/ssis-integration-toolkit-for-microsoft-dynamics-crm One of the most common requests from customers is the ability to retain owner information when data

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    • How to Reschedule Your Dynamics CRM 2011 to CRM 2013 Upgrade

      Gayan Perera, 21 October 2013

      If you’re a CRM Online customer you’ll notice a notification stating an update is scheduled for xyz date. This update CRM Online to CRM Online Fall 13 release, this release contains changes that might break your existing system. Therefore it is recommended that you test before going ahea

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    • How to use Entity Images in CRM 2013

      Gayan Perera, 26 September 2013

      Another new feature is CRM 2013 is the ability to set a record specific image. This feature is useful for putting company logos on the account record, a person’s face on a contact record or an image for a product record. To update the image through the CRM 2013 user interface, simply click on

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    • How to Reschedule Your Dynamics CRM 2011 to CRM 2013 Upgrade

      Gayan Perera, 20 September 2013

      If you’re a CRM Online customer you’ll notice a notification stating an update is scheduled for xyz date. This update CRM Online to CRM Online Fall 13 release, this release contains changes that might break your existing system. Therefor it is recommended that you test before going ahead

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    • Dynamics CRM 2013 at TechEd NZ

      Gayan Perera, 19 September 2013

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