Microsoft has introduced new enhancements to work queues in Power Automate, aimed at improving how teams manage and monitor automated workflows. The updates include proactive alerts and a unified operator view, helping organisations gain better visibility and respond to issues faster. Together, these features are designed to strengthen control and efficiency across automation operations.

Here’s what’s new:

Work Queue Alerts for Admin
Get real-time visibility into queue health and performance, including items pending action, requiring resolution, and overall queue status. You can also set proactive alerts when SLA thresholds are exceeded—so issues are flagged before they escalate.
Aggregated View for Operators
Operators can now access a unified dashboard in the automation center, making it easier to monitor multiple queues, prioritise tasks, and respond to issues faster.
Why it matters
Scale more efficiently, optimise resources, maintain consistent prioritisation, and improve resilience with centralised monitoring and exception handling.

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