Microsoft Pulls Back the Curtain on Visual Studio’s Feedback Engine

Microsoft has published a detailed behind-the-scenes look at how the Visual Studio feedback system works, explaining how bug reports and feature requests from the Developer Community become actionable engineering tickets. The post highlights how community engagement — including votes and comments — influences prioritization and resolution timelines, ensuring developer voices help shape the future of the IDE.

Here’s how it works:

  • How it starts

    Every bug report or feature request submitted via the Developer Community becomes a tracked ticket. It’s mirrored in Microsoft’s internal Azure DevOps system and routed to the right product team.

  • How your feedback is prioritized

    Community feedback is triaged alongside internal work. If an issue is impactful and aligns with product direction, it’s prioritized—no matter who submitted it.

  • What makes feedback impactful

    Engagement matters. Votes, comments, severity, and overall community traction increase a ticket’s score, helping Microsoft identify what users care about most.

  • Rollback scenarios

    If a new release disrupts your workflow, rollback-related feedback is treated as high priority to restore stability quickly.

  • Tips for submitting effective feedback

    Speed up resolution with a clear title, detailed reproduction steps, screenshots or recordings, and—when possible—a minimal reproducible project.

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