Microsoft expands capabilities of Copilot Studio with April 2025 update

Microsoft has rolled out its April 2025 updates to Copilot Studio, continuing its push to empower businesses with smarter, more intuitive AI-driven tools. The latest release brings expanded capabilities designed to streamline workflows and enhance user experiences across the platform.

Here are the improvements:

  • Computer Use in Agents: Agents can now interact with websites and desktop applications like a human would—navigating menus, clicking buttons, and entering data—enabling automation across systems with graphical user interfaces.

  • Advanced Approvals in Agent Flows (Public Preview): Build sophisticated multi-stage approval processes with distinct steps and decision-makers at each stage, improving workflow precision and accountability.

  • Customer Managed Keys: Admins can now use Microsoft Azure Key Vault to create and manage their own encryption keys, offering enhanced control over data security at rest.

  • ROI Analysis with Viva Insights: Track how your Copilot Studio agents are being used and assess the business outcomes they deliver, with built-in analytics powered by Viva Insights.

  • Analytics for Autonomous Agents and Generative Orchestration: Access a comprehensive dashboard that surfaces KPIs like answer rate, action count, usage trends, session duration, and success rates—at both individual agent and aggregate levels.