Microsoft will unveil a suite of AI innovations for Dynamics 365, Power Platform, and Copilot Studio at its upcoming Business Applications Launch event. The live event, set for October 23, promises a first look at how Microsoft is weaving generative AI deeper into its enterprise tools.
Here’s a preview of what’s coming your way:
Dynamics 365 Sales
Discover how the enhanced Sales Qualification Agent autonomously researches and engages with leads — helping sales teams identify real purchase intent faster.
Dynamics 365 Customer Service
See how the latest release helps agents understand customer needs better and deliver solutions quickly, efficiently, and with a human touch.
Dynamics 365 Contact Center
Explore new agentic and Copilot capabilities for smarter case handling, knowledge management, and AI-powered routing.
Power Platform
Experience major AI and collaboration upgrades across Power Apps, Power Automate, and Power Pages — making innovation faster and easier.
Copilot Studio
Learn how autonomous agents in Microsoft 365 Copilot are redefining what’s possible for creators and developers.
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