Dynamics 365, Power Platform & Copilot Studio Get AI Makeover

Microsoft will unveil a suite of AI innovations for Dynamics 365, Power Platform, and Copilot Studio at its upcoming Business Applications Launch event. The live event, set for October 23, promises a first look at how Microsoft is weaving generative AI deeper into its enterprise tools.

Here’s a preview of what’s coming your way:

  • Dynamics 365 Sales

    Discover how the enhanced Sales Qualification Agent autonomously researches and engages with leads — helping sales teams identify real purchase intent faster.

  • Dynamics 365 Customer Service

    See how the latest release helps agents understand customer needs better and deliver solutions quickly, efficiently, and with a human touch.

  • Dynamics 365 Contact Center

    Explore new agentic and Copilot capabilities for smarter case handling, knowledge management, and AI-powered routing.

  • Power Platform

    Experience major AI and collaboration upgrades across Power Apps, Power Automate, and Power Pages — making innovation faster and easier.

  • Copilot Studio

    Learn how autonomous agents in Microsoft 365 Copilot are redefining what’s possible for creators and developers.

Boost productivity with AI-powered solutions in Dynamics 365 and Power Apps. Discover Infinity AI Agents and get in touch today!