Privacy Policy

Magnetism uses social networking services such as Facebook, LinkedIn, Twitter, YouTube, Instagram an TikTok to communicate with the public about its activities. Magnetism may collect your personal information when you communicate with us by using these social networking services. When you communicate with us through a social network service such as Facebook or Twitter, the social network provider and its partners may collect and hold your personal information overseas and we do not warrant that such data will only be dealt with as per this Privacy Policy.

Magnetism will not use your personal information for any purpose other than for the provision of our services and as reasonably expected. If we need to use your personal information for a purpose other than for which it was originally collected and/or which we believe you would reasonably expect, we will seek your specific consent.

The purposes for which Magnetism uses personal information includes, but are not limited to:

To fulfil our role as Power Platform, Dynamics 365 & CRM practitioners, including maintaining client records; providing services and benefits available to our clients; communicating with clients regarding inquiries, requests for information and use of our services:

• To undertake marketing activities directed to clients or prospective clients

• Communicating with you

• To assess the performance of our website and to improve its operation

• To protect and/or enforce our legal rights and interests, including defending any claim

• For any other purpose authorised by you or in accordance with prevailing law

Magnetism will not generally disclose personal information to parties outside Magnetism, other than for a purpose directly related to our services or improvement of our services. In order to deliver our services to you, we may occasionally share personal information with our trusted providers including website hosting partners, agents, contractors or third-party service providers and other parties who assist us in the operation of our website and/or the conduct of our business. These service providers are under contract to Magnetism to keep personal information confidential and secure.

Magnetism adheres to applicable data protection regulations, including the GDPR (as applicable), which govern the collection and use of personal information. Your personal information may be disclosed to other parties where you have agreed, or where it is required under an applicable law or court orders.

We otherwise will only release personal information to enforce our website policies, protect our rights or other user’s rights, property or safety. We do not sell, trade or otherwise transfer your personal information to third parties.

We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal obligations, accounting, reporting and/or regulatory requirements. If you wish to delete your data, we will take steps to securely delete this information from our active systems within ninety (90) days from your request. However, some data may remain in backup copies for a limited period of time in accordance with our data retention policy. Our retention periods are determined based on our business needs, legal obligations and regulatory requirements.

Magnetism values privacy and is committed to protecting your personal information. Magnetism employs reasonable safeguards to protect your personal information from misuse, interference and loss, unauthorised access, modification, or disclosure.

We implement a variety of security measures to maintain the safety of your personal information. These include, but are not limited to, the use of encryption technology, secure server hosting and strict access controls to limit data access. Your information may only be accessed by Magnetism’s authorised employees and contractors by way of two factor authentication access and only for the purposes described in this Policy.

All personal information collected is held on our cloud storage, on servers located within Microsoft, Amazon and Google. We retain effective control over any personal information held on our cloud, and the information is handled in accordance with NZIPPs and GDPR. If we transfer data internationally, we ensure compliance with applicable data protection laws.

We take steps to protect the security of the personal information we hold from both internal and external threats by:

• Regularly assessing the risk of misuse, interference, loss, and unauthorised access, modification, or disclosure of that information

• Taking measures to address those risks, for example, we keep a record (audit trail) of when someone has accessed our electronic databases and regularly check that staff only access those records when they need to

• Conducting regular external audits to assess whether we have adequately complied with or implemented these measures

If there is a privacy breach involving your personal information, we will comply with our legal obligations under the NZPA and the NZIPPs (including notifying the New Zealand Privacy Commissioner and the affected individuals as applicable).

Encryption technology is used to ensure that information is protected when being transmitted over the Internet . Magnetism cannot ensure the security of any information transmitted over the Internet and individuals send personal information at their own risk. However, once we receive a transmission, we take reasonable steps to ensure that personal information is secure on our systems and those of our agents and is protected from loss, misuse, and unauthorised access.

We use "cookies" to enhance functionality and to keep track of visits to our website(s).

A cookie is a small data file that contains information about your visit to a website. Your computer provides this information during your first visit to a web server. The server records this information in a text file and stores this file on your hard drive. When you visit the same website again, the server looks for the cookie and structures itself based on the information provided. A cookie only identifies your computer to a web server when you visit the site.

If you visit our website to browse or download information, our web server will record the date and time of your visit to our site, the pages viewed, and the information downloaded. We generally use this information for statistical purposes to improve your experience when visiting our website. We also use this data to understand and report on which content pages and downloads are accessed.

Most web browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to warn you before accepting cookies. If you have set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You can refuse cookies by turning them off in your browser.

If your browser is configured to reject all cookies, you will be unable to use services on the website that require cookies in order to participate. You may still be able to use some information-only pages if you do not accept cookies.

We may also collect IP addresses (that is, the unique electronic addresses assigned to devices connected to the internet) for analytical purposes, to administer the website and for security purposes.

Your interaction data may also be used to create user profiles, which helps us understand trends and preferences, so we can tailor our offerings. This profiling is based solely on data collected through our website and services. You have the right to request human intervention in automated decisions and to outcomes based on such automated processing which impact you personally. If you wish to exercise this right, please contact us.

We use Google’s YouTube as well as other services to host embedded videos on our website. When you play an embedded video from our website the video and associated assets will load from the domain associated with video player.

Our website may contain links to other websites and this policy does not apply to these linked websites. We encourage you to read the privacy policy of every website you visit.

Magnetism relies on the accuracy of personal information that you provide. You should promptly notify Magnetism if there are any changes to your personal information. You have the right to request access to the personal information Magnetism holds about you, to correct any inaccuracies, and to request the deletion of your personal information, subject to applicable laws. If you would like to access or correct your personal information, please contact us.

We will ask you to verify your identity before we give you access to your information or correct it, and we will try to make the process as simple as possible. If we refuse to give you access to, or correct, your personal information, we will notify you in writing setting out the reasons.

You have a number of other rights in relation to personal data that Magnetism holds about you including the right to:

• Opt-out of direct marketing, and profiling for marketing

• Opt-out of processing for research/statistical purposes, or processing on the grounds of ‘public interest’ or ‘legitimate interest’

If your personal information is subject to the GDPR, you have additional rights of:

• Erasure or de-identification of information no longer needed for any legitimate purpose in accordance with the Privacy Act, APPs and GDPR

• Data portability

• Temporary restriction of processing,

and we will provide you these rights subject to any overriding obligations under New Zealand law.

Under New Zealand Privacy Law (as compared to the GDPR):

• There is no ‘right to erasure’, but Magnetism must take reasonable steps to destroy personal information or to ensure it is de-identified if the information is no longer needed for any legitimate purpose

• There is no right to ‘data portability’ or ‘right to object’. However, you do have a right to request access to, and correction of, your personal information as noted above

• There is no right to the restriction of processing. However, we must take reasonable steps to ensure the quality of personal information that we hold, and to correct incorrect personal information

To seek to exercise any of those rights, please contact us.

Contact our Privacy Officer

If you have an enquiry or a complaint about the way Magnetism handles your personal information, or wish to exercise your privacy rights in relation to the personal information we hold about you, you may contact our Privacy Officer using our contact us form.

For the purposes of the GDPR, our Privacy Officer is also our Data Protection Officer (DPO).

We will endeavour to resolve complaints quickly and informally, if you wish to proceed to a formal privacy complaint, we request that you make your complaint in writing to our Privacy Officer, by email as above. We will acknowledge your formal complaint within thirty (30) working days and we will endeavour to respond within ninety (90) days of receipt. If you are not satisfied with our response to a complaint, you have the right to contact the Office of the Privacy Commissioner (at https://www.privacy.org.nz/) to lodge a complaint.

Magnetism and MyConnect are trademarks or service marks of Magnetism Solutions Limited.

www.magnetismsolutions.com does not make any express or implied warranties, representations or endorsements whatsoever (including, without limitation, the implied warranties of merchantability or fitness for a particular purpose) with regard to the web site, the materials, any products, information or service provided through the web site, or any sites listed therein, and the web site will not be liable for any cost or damage arising either directly or indirectly from any such transaction. the web site does not warrant that it will be uninterrupted or error-free or that defects in it will be corrected. the web site is provided on an "as is, as available" basis. In no event will the web site or its members, managers, officers, employees, agents and the assigns of same be liable for (1) any incidental, consequential or indirect damages (including, but not limited to, damages for loss of profits, business interruption, loss of programs or information, and the like) arising out of the use of or inability to use the web site, the materials or any information, or transactions provided on the web site or downloaded from the web site, even if the web site or its authorized representatives have been advised of the possibility of such damages, or (2) any claim attributable to errors, omissions or other inaccuracies in the web site, the materials and/or listings or information downloaded through the web site. because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. in such states, the web site's liability is limited to the greatest extent permitted by law.

You agree to indemnify, defend and hold harmless Magnetism, its managers, officers, employees, agents and assigns, from and against any and all loss, costs, expenses (including reasonable legal fees and expenses), claims, damages and liabilities related to or associated with the violation of this Privacy Policy by you.

This Privacy Policy constitutes a contract made under and shall be governed by and construed in accordance with the laws of New Zealand.

This Privacy Policy was last updated on June 20, 2025.

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