Honed over Hundreds of Projects

The team at Magnetism take the time to understand your business and your project. We manage the implementation of Dynamics CRM based on recognised industry standards for project management and software development.

You Are At the Centre

It all starts with a conversation. We discuss your goals, objectives, processes, skills and strengths to ensure we understand what you are all about. This helps us identify the most appropriate implementation approach for your business, in complete consultation with you.

Success Criteria

Our experience has proven that taking the time to define specific success criteria for you makes all the difference. You can use these to easily identify that we have met your objectives and expectations. These criteria are what we use to evaluate our delivery - every step of the way.

Project Management

Our methodology is powered by Microsoft Dynamics SureStep, the official software development process methodology for Dynamics CRM. However, all of our implementations are tailored to fit the project based on size, complexity and budget. Importantly, every project is executed by an experienced and certified project manager.

What does this mean for you?

Implementing a CRM is an important business decision, so we take the time to understand your project and apply industry standard software development techniques and frameworks to achieve a successful implementation every time. You can focus on your business while we ensure that you are involved every step along the way. Don't just take our word for it...

“Magnetism staff combine technical expertise with good analysis, design/prototyping and development processes that reflect industry best practice. Their team based approach to a project enables them to achieve significant gains for their clients by leveraging both their technical capabilities and their business process expertise across a wide range of industry sectors.”

Peter Deefholts, Independent IT Consultant

Check out our work

Read about our successful CRM implementations in each of the Case Studies below:

Our Commitment: Zero Failed Implementations

Since the beginning, the team here at Magnetism have had an unwavering commitment to make sure our solutions deliver and delight. That has developed into our Zero Failed Implementations commitment (ZFI for short).

What does this mean to our customers? Quite simply, ZFI is our commitment to doing everything within our power right from day one to ensure that our engagements are successful.

Read about Our Work