• How to Restore Dynamics 365 Portal Solutions If You Have Reset Your CRM Instance

      Jordan Hohepa, 10 September 2018

      With each Dynamics 365 subscription you have the option to create a Dynamics Web Portal which is integrated with CRM. This Web Portal can be configured from the Office 365 Admin Portal by navigating to the Dynamics 365 area, selecting the applications tab and selecting to configure the Portal Add-On

      Read the full article here
    • Tax and Discounts on Quotes/Orders in Dynamics 365 - Part 3 of 3

      Colin Maitland, 07 September 2018

      In the third of this three-part series I will describe the second of two approaches that might be used for correctly calculating Total Tax on Quotes/Orders that have a Discount applied to the Quote/Order when it is desired that the calculation of Total Tax should take the Discount into consideration

      Read the full article here
    • Tax and Discounts on Quotes/Orders in Dynamics 365 - Part 2 of 3

      Colin Maitland, 06 September 2018

      In the second of this three-part series I will describe the first of two approaches that might be used for correctly calculating Total Tax on Quotes/Orders that have a Discount applied to the Quote/Order when it is desired that the calculation of Total Tax should take the Discount into consideration

      Read the full article here
    • Tax and Discounts Quotes/Orders in Dynamics 365 - Part 1 of 3

      Colin Maitland, 05 September 2018

      In the first of this three-part series I will briefly describe how the Tax Amount field for Quote/Order Products and Total Tax Amount field for Quotes/Orders in Microsoft Dynamics 365 work, especially when a Discount has also been applied to Quote/Order. TAX AMOUNT AND MANUAL DISCOUNT ON QUOTE/ORDER

      Read the full article here
    • Using JavaScript to Set Quick View Form Visibility in Dynamics 365

      Jordan Hohepa, 23 August 2018

      Quick View Forms in Dynamics 365 are a nice way to display data from a related record without having to write any kind of code to retrieve it. The screenshot below shows part of an Account form, which has a lookup to a Parent Account. The Customer Details section in the bottom part of the screenshot

      Read the full article here
    • Unhandled Scenarios for Dynamics CRM Email Integration

      Roshan Mehta, 22 August 2018

      Microsoft Dynamics CRM/365 provides functionality to integrate your CRM with your mail system. This allows you to track email messages in CRM and send timely email messages to the people that matter most for your organisation. There are several options available for email integration with Dynamics C

      Read the full article here
    • Sorting Views By Parent Entity Attributes in Dynamics 365

      David Mochrie, 21 August 2018

      Sometimes a new feature is released in Dynamics 365 with little or no fanfare. It could be something very small and it just slips under the radar. Sometimes when I stumble across these new features I start to doubt myself, and wonder if it's been there all along. I often have to check back on older

      Read the full article here
    • System Calculated Fields - Dynamics 365 Quote and Order Discounts

      Colin Maitland, 20 August 2018

      In the third part of this three-part series I will describe two system calculated fields for Quotes/Orders that provide system calculated totals for the discounts that have been applied to the Quote/Order. These two fields are not displayed on the Order form but can be added to the Order form if req

      Read the full article here
    • Unable to Import Solution Because of SQL Replication

      Satyvir Jasra, 16 August 2018

      During a recent solution import for Dynamics 365, the import kept on failing even though the solution contained only an updated JavaScript Web Resource. The solution was being imported to a Dynamics 365 on-premise environment with version 8.2.0.749. The error message was: “An error has occurred. Tr

      Read the full article here
    • System Pricing Calculations for Quotes and Orders in Dynamics 365

      Colin Maitland, 15 August 2018

      In this article I will briefly describe the System Pricing Calculations for Quotes/Orders in Microsoft Dynamics 365. It is possible to disable the System Pricing Calculations for all the pricing fields on Opportunities, Quotes, Orders and Invoices in Dynamics 365. Refer to https://msdn.microsoft.com

      Read the full article here
    • Things to Look out for when using Business Rules in Dynamics 365

      Satyvir Jasra, 14 August 2018

      Business rule in Dynamics 365 allows us to create simple rules and recommendations to apply logic on the form without the use of JavaScript. However, it can sometimes cause issues for JavaScript logic. For example, based on the requirements, I had to hide the Company Profile section on the Account f

      Read the full article here
    • Lookup Filtering using AddCustomFilter vs AddCustomView in Dynamics 365

      Zoe Sands, 09 August 2018

      Lookup Filtering Options and Gotchas in Dynamics 365 When it comes to lookup filters, sometimes the out of the box related Records Filtering doesn’t quite make the cut. You may want to filter by common values on the entity other than lookups or by more than one lookup. This is where you can utilize

      Read the full article here
    • Unable to Import Solution Because of Invalid XML

      Satyvir Jasra, 08 August 2018

      In Dynamics 365, we have the option to modify the charts by changing its XML. I recently created a new custom chart in Dynamics 365, and I had to modify its XML based on my requirements. However, during the solution deployment to another instance, the deployment kept on failing. Following is the mes

      Read the full article here
    • How to Provide User Access to Update Global Option Sets in Microsoft Dynamics 365

      Colin Maitland, 07 August 2018

      In Microsoft Dynamics 365, it is possible to provide access for Users to add and update the options in a Global Option Set without the need to assign them either the System Administrator or System Customiser Security Roles. Here’s how. Add these four permissions to an existing or new Security Role a

      Read the full article here
    • How to Export and Import Themes in Dynamics 365

      Satyvir Jasra, 06 August 2018

      In Dynamics 365, themes are not solution aware. Most of the time we need to recreate the custom theme for each instance. However, there is a way to export the theme from one instance and then import it back to another instance. By doing so, we can save a lot of time when it comes to keeping the sam

      Read the full article here