• Dynamics CRM 2011 Email Router Errors Tracking Emails

      Paul Nieuwelaar, 02 April 2013

      #9628 - An error occurred while delivering the e-mail message with subject "subject" in mailbox example@email.com for delivery to http://localhost/org. We had an issue with one of our customers using the Email Router with CRM IFD where the router failed to connect to CRM using the localhost address.

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    • Microsoft Dynamics CRM 2011 Instance Adapter – Part 3 – Connector Configuration

      Colin Maitland, 24 March 2013

      In this blog I will describe how to configure the Microsoft Dynamics CRM 2011 Instance Adapter for integrating two Microsoft Dynamics CRM organisations.  Part 1 – Configure Microsoft Dynamics CRM User Accounts Ensure that you have the following user account in each of the Microsoft Dynami

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    • Dynamics CRM 2011 – Partner vs Vendor: Let’s Play Together

      Jaime Smith, 21 March 2013

      There is the old adage “no one cares what or how much you know, until they know how much you care”, it seems like a fluffy statement but it is pertinent to all human engagement - in my experience, it underpins any successful partnership! I am not talking about us being recognised as thei

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    • Microsoft Dynamics CRM 2011 Instance Adapter – Part 2 – Connector Installation

      Colin Maitland, 20 March 2013

      In my previous blog I provided instructions for downloading the components required to install the Connector for Microsoft Dynamics and the Microsoft Dynamics CRM 2011 Instance Adapter.   In this blog I will provide abbreviated/ annotated instructions, from the Connector for Microsoft Dyna

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    • Better Unit Testing with Microsoft Fakes – Free eBook!

      Greg Olsen, 19 March 2013

      Spotted a blog post mention on Twitter today, which I thought I would re-post to my blog for future reference as it had some good info on Unit Testing well worth giving a plug for. Since I am a BIG fan of Test Driven Development (even with Microsoft Dynamics CRM – don’t let anyone t

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    • Features of Polaris in Microsoft Dynamics CRM 2011

      Megha Kainth, 18 March 2013

      Microsoft Dynamics CRM 2011 Polaris release has brought so many useful features to the users of Dynamics CRM.  In this blog post I will give you an overview of the new features. Multiple browser support   Polaris update has provided us the functionality of multiple browser support. Now yo

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    • CRM 2011 Automated Deployments – Backup Databases

      Gayan Perera, 17 March 2013

      Another time consuming task of deploying software updates is backing up existing application files, configuration files, databases etc etc which adds to the overall deployment time. These tasks can be automated. In this blog post we’ll look at automating the backup of CRM 2011 SQL databases be

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    • CRM 2011 Technical Debt – A real example

      Gayan Perera, 14 March 2013

       A few days ago I was listening to a talk on DotNetRocks.com by Gary Short where he talks about “Technical Debt”. Timing couldn’t be better; couple of weeks ago we started a large Dynamics CRM 4 to CRM 2011 upgrade. The original project was done by another vendor and the debt

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    • Configuring Dynamics CRM 2011 Online with Yammer - Live Demo

      Paul Nieuwelaar, 13 March 2013

      Check out my presentation from the March Auckland xRM/CRM User Group, where I demo how to configure Dynamics CRM 2011 online with Yammer. This live presentation includes: -  What is Yammer? -  Why you should use Yammer -  What you need before performing the Integration -  Config

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    • Microsoft Dynamics CRM 2011 Instance Adapter – Part 1 - Downloads

      Colin Maitland, 12 March 2013

      Recently a new adapter for Microsoft Dynamics CRM 2011, named the Microsoft Dynamics CRM Instance Adapter, has been released for use with the Connector for Microsoft Dynamics.    The Connector for Microsoft Dynamics may be used to integrate/synchronise data between Microsoft Dynamics CRM

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    • Dynamics CRM 2011 and Yammer Integration Step by Step

      Gayan Perera, 11 March 2013

      Finally! The Yammer integration is here. If you’re a Microsoft Online customer you’ll be able to take full advantage of this integration. Here is a step by step guide to integrating Yammer with Dynamics CRM. It is very important to keep in mind that the initial hoop you have to jump thro

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    • CRM 2011 RU12/Polaris - Disable Inline Notes Control

      Gayan Perera, 10 March 2013

      Recently a fellow college wanted to disable the inline notes control. Requirement was to still be able to see all the notes but not add or edit existing notes inline. With RU12/Polaris the notes control changed, therefor existing solutions for disabling the control doesn’t work. We also need t

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    • How to Find Similar Cases in Dynamics CRM 2011

      Roshan Mehta, 08 March 2013

      The new process form for the Case entity in the December 2012 Update includes a new feature which makes it easy for customer service representatives or support technicians to find similar cases that may help with resolving a particular case. This feature is called the Find Similar Cases Quick Form a

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    • Microsoft Dynamics CRM – iPad and Yammer Capabilities Released for CRM Online

      Greg Olsen, 07 March 2013

      The next release for Microsoft Dynamics CRM Online has been done! CRM Online now includes of the Microsoft Dynamics CRM Online iPad experience for salespeople, as well as new enterprise social networking scenarios offered through Yammer. Yammer integration will mean you can post messages from Micros

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    • Salesforce.com vs Dynamics CRM Online

      John Eccles, 06 March 2013

      The main arguments made by Salesforce in promoting their software against Dynamics CRM online are out of date.  I recently watched a video clip (http://www.youtube.com/watch?v=XGgkM_hsmiI) on Youtube in which a Microsoft Gold Partner (identity hidden) explained why they had switched from D

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