• How to Remove a Two-Option Field from a Dynamics 365 Workflow

      Sean Roque, 08 July 2019

      Sometimes you need to remove a field from Dynamics 365, but that field has dependencies on other parts of the system. This can be problematic in some scenarios, such as removing a Two-Option field which is tied to a workflow. The example below shows a Two Options field being used in an update step i

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    • Why is my Dynamics 365 Rollup not working in the Unified Interface

      Isaac Stephens, 05 July 2019

      As more and more people switch over to the new Unified Interface for Dynamics 365, people start to find differences between the old and the new. Some differences can cause great frustration, especially when things that used to work don’t. One of the issues we came across was when a perfectly working

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    • Binding to Address Fields in a PCF Control

      Jared Johnson, 04 July 2019

      Recently I was working on a custom control where I wanted it to have outputs that were bound to the address fields on a contact or account. However even though I had the type set to SingleLine.Text, none of the address fields appeared in the list of fields when selecting which field to bind to. Acco

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    • How to Filter Lookups in a Dynamics 365 Business Process Flow

      Sean Roque, 03 July 2019

      When designing a business process flow in Dynamics 365, we might have a data step in one stage, which is a lookup to another step in the next stage. In cases like this we ideally want to filter the search options to only show related records. This is not available out of the box but it can be done u

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    • Enabling Service Level Agreements in Dynamics 365 from Unified Interface Settings

      Jasper Marri, 02 July 2019

      Previously only the Case entity had Service Level Agreements available by default. SLAs are useful for tracking customer service agents and seeing if they are reaching their goals of contacting and helping customers in a timely manner. Now in Dynamics 365 we can manually enable SLAs for Account, Con

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    • Cleaning up your Users by Using Security Groups (Part 2)

      Nick Chin, 01 July 2019

      Following on from “Cleaning up your Users by Using Security Groups Part 1”, the previous blog covered the configuration of the Security Groups and setting Dynamics 365 to use a Security Group using the classic Admin Center interface. Now I will cover the same feature by instead using the new ‘Power

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    • Gotchas with the PCF Custom Control Sandbox

      Jared Johnson, 28 June 2019

      When creating a custom control, I had a couple of gotchas when debugging in the Custom Control sandbox which were not an issue when the control was deployed into Dynamics 365. The first issue was with inputs and typing. Because custom controls are built using typescript the type of the inputs will b

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    • Why is the Dynamics 365 App for Outlook not Appearing in Outlook

      Nick Chin, 27 June 2019

      Sometimes when you have added the Dynamics 365 App to Outlook it won’t display no matter how many times you click “ADD APP TO OUTLOOK” in the Dynamics 365 App for Outlook management menu and the Status will display “Added to Outlook”.One fix is to remove the Add-in through the Outlook webpage.1.&nbs

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    • Cleaning up your Users by Using Security Groups (Part 1)

      Nick Chin, 25 June 2019

      Is your company running multiple Dynamics 365 Instances Online? And does the “Enabled User” view contain Users who shouldn’t be in that instance? This is could be because Dynamics 365 by default will add Users to all Dynamics 365 instances when the Users have been assigned a Dynamics 365 license.&n

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    • How to Define Sales Weeks in Dynamics 365

      Ronelle Raath, 21 June 2019

      Every business is unique in its own way. Thus, it came as no surprise that one of our Clients requested to change the start date of their Sales week to better suit their business process and reports in Dynamics 365. This can be achieved easily out of the box.Navigation In Dynamics 365; Navigate to S

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    • Bringing Dates Back to the Future! Migrating Dates from CRM 4.0 to Dynamics 365

      Nick Chin, 20 June 2019

      Recently I was migrating Contact data from CRM 4 to Dynamics 365 and came across a Date Time issue. All the dates were correct besides the Date of Birth. Why is only the Date of Birth incorrect? This was because in CRM 4 the Date Time fields were set to "User Local", meaning the date is displayed i

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    • Dynamics 365 Portal Entity Form Breaks after Adding a Control on a Field

      Satyvir Jasra, 19 June 2019

      Dynamics 365 allows us to customize Entity forms by adding custom controls to the fields for a more enhanced User Experience. For example, we can add ‘Flip – Switch’ as a control for a ‘Two Option Set’ field. This ‘Flip – Switch’ control changes the look and feel of a ‘Two Option Set’ field. I added

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    • Power Platform Licensing

      John Eccles, 18 June 2019

      Power Platform unlocks the potential of Dynamics 365 and Office 365. It opens the door for non-software developer users within organisations to manage data and electronic forms, automate business processes and enable mobility. An organisation needs licensing to use Power Platform. In this blog, I wa

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    • How to Resolve Microsoft Dynamics 365 jQuery Reference Issue

      Adam Murchison, 17 June 2019

      Have you ever had an error similar to the one below? TypeError: Object expected at Alert.$ (https:/xxxx/%7B636661942030000359%7D/WebResources/mag_/js/alert.js?ver=46925777:28:5) at Alert.show (https://xxxx/%7B636661942030000359%7D/WebResources/mag_/js/alert.js?ver=46925777:60:9)Are you adding in a j

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