Training Course 80294B: Microsoft Dynamics CRM 2011 Customization and Configuration

Megha Kainth, 21 April 2013

At Magnetism, we deliver instructor-led class room training. We offer a wide range of Microsoft Dynamics CRM 2011 training courses. These training courses are delivered by our Microsoft certified trainers and experienced developers. In this blog post I will take you through the course outlines of 80294B: Microsoft Dynamics CRM 2011 Customization and Configuration.

About this Course

This course describes the techniques required to customize Microsoft Dynamics CRM to meet the specialized needs of businesses. The topics covered include Security; creation and configuration of entities; design of forms views and charts; auditing and Solutions. The course describes each topic and how each topic relates to the other topics to produce a full configured, effective solution.

At Course Completion

After completing this course, students will be able to:                                                                                            

• Design and implement strategies for the creation of Business Units and Security Roles
• Create and configure Microsoft Dynamics CRM Users and Teams
• Describe the principles of customizing the system
• Create and configure fields for both custom and system entities
• Create and configure custom entities, including standard and activity entities
• Design, create and configure relationships between entities
• Create and configure Views, Charts and Forms for both system and custom entities
• Implement Field Security in Microsoft Dynamics CRM
• Configure and monitor audition on Microsoft Dynamics CRM components
• Design, create and configure Solutions in Microsoft Dynamics CRM; implementing both managed and unmanaged Solutions

Before attending this course, students must have:

A working knowledge of how to use Microsoft Dynamics CRM 2011. It is recommended, but not required, that individuals have completed Microsoft Dynamics CRM 2011 applications training. Because this training material focuses on customizing database entities, attributes, relationships, and mappings, it is recommended that individuals have a basic understanding of Microsoft SQL Server and relational database functionality.

Course Outline

Module 1: Business Units and Security Roles

Module 2: Configuring Users and Teams

Module 3: Customizing Microsoft Dynamics CRM Overview

Module 4: Customizing Fields

Module 5: Customizing Entities

Module 6: Customizing Relationships and Mappings

Module 7: Customizing Forms, Views and Charts

Module 8: Configuring Field Security

Module 9: Configuring Auditing

Module 10: Configuring Solutions


For more details about this course visit:

This training course is scheduled on 13th to 15th May 2013. For registration please visit: