Microsoft Dynamics CRM – NZ Dynamics CRM User Group (Auckland) Presentations for 2014

Greg Olsen, 26 November 2014

Microsoft Dynamics CRM – NZ Dynamics CRM User Group (Auckland) Presentations for 2014

November 5th we held our last NZ Auckland CRM User Group for the 2014 year. The meetup site has been great for managing and tracking the session information, registrations and the CRM community within Auckland and reaching out to the wider NZ.

This blog post will summarise the presentations (known as The Show) throughout the 2014 year with links to download the PowerPoint decks respectively.

 

Month

The Show

Presentation Link

February

CRM 2013 – Business Rules: Greg Olsen

http://sdrv.ms/LN7ELq

March

CRM 2013 – Business Process Flows : Alastair Coats

http://1drv.ms/1dWh2U6

April

Overview of Convergence update: Dalia Raphael

http://1drv.ms/PCJt4g

May

Goal Management: David Mochrie

http://1drv.ms/1g7rgT0

June

CRM & SharePoint: Alastair Coats, Greg Olsen & Steven Foster

http://1drv.ms/1hUtEgX

July

Microsoft Social Listening: Steven Foster

http://1drv.ms/1rkzf8N

August

Unified Service Desk: Dalia Raphael

http://1drv.ms/1BctIV4

September

Customer Service in CRM 2013 SP1: Alastair Coats

http://1drv.ms/1q9BpHs

October

Upgrading to CRM 2013 and CRM 2015: Greg Olsen

http://1drv.ms/ZQwJfP

November

Just Several Tips – Tony Armstrong, Greg Olsen & Steven Foster

http://1drv.ms/1GQf34C

 

It’s been another great year for CRM, probably the busiest since I have been working with the product (because of all the acquisitions of late).  We look forward to the CRM 2015 Online Update and CRM 2015 releases about to be delivered to us shortly.

The NZ Dynamics CRM User Group (Auckland) will commence in February 2015.

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